“Your best marketing tool is free, takes less than a minute, and most small businesses ignore it.”
Think about it, when was the last time you bought something online without checking reviews? Probably never. Your customers are no different. The problem is, most small business owners assume “If my product is good, reviews will come automatically.” But the truth?
Unless you ask in the right way, at the right time, reviews rarely happen. And without them, you’re invisible to the very buyers searching for what you sell.
In this blog, I’ll show you a simple 5-step process that gets you reviews quickly, without spamming, begging, or feeling awkward.
Ask When They’re Happiest
The best time to request a review is:
-
2 days after delivery
-
Right after they compliment your product
- After solving a customer problem quickly
Make It 1-Tap Simple
Include a QR code in your packaging that links directly to your Google review page. The fewer clicks, the more reviews you’ll get.
Send a Friendly, Specific Message
“Hi [Name], so glad you’re enjoying your [product]! Could you share your experience here? [Link] ,it takes less than a minute.”
Follow Up, But Don’t Nag
Send one reminder on Day 3 and a final one on Day 10. More than that, and you risk being muted or blocked.
Reply to Every Review
Public replies show future buyers you care. Thank happy customers and address complaints politely, offering a solution.